PETALING JAYA, 1 May 2018:
Despite anti-competitive probes begun by several countries into the merger between ride-hailing services Grab and Uber within Southeast Asia as of April 8, the combined services under the Grab brand is expected to be a lasting venture.
Grab Malaysia country head Sean Goh said there’s no going back on this move as there are clear benefits, with market forces providing enough of a check and balance on any monopolistic potentials.
“Raising fares will backfire as it will result in fewer passengers and our 2.8 million registered drivers now will earn less. So we cannot afford to do that if we want to continue as a business.”
“In the same way, if fares are too low, there will be less drivers and passengers will eventually not be able to book rides. There is a clear control mechanism in place with market forces of demand and supply. I believe the authorities will see this clear benefit for all.”
Goh also said the integration of Uber drivers into the Grab platform has proceeded well and efforts are now focused on enhancing benefits for all its drivers to ensure the best service possible is provided to passengers.
To this end, Grab has built on the partnership forged with Petronas Dagangan Bhd in Malaysia to make Petronas fuel stations as a welcome respite for Grab drivers.
By year-end, there will be at least 50 Petronas fuel stations nationwide which will offer a pit stop – where drivers get free drinks and snacks when they refuel their vehicles.
Further benefits to drivers are linked to the Grab Mesra card for qualified drivers – including insurance coverage and six times reward points for fuel purchases.
