KOTA BHARU, 13 July 2019:
Defunct Rayani Air Sdn Bhd has been flooded with some 500 emails claiming ticket refunds, said its co-founder Ravi Alagendrran.
He’d expected to receive more than 1,000 emails for ticket refunds after putting up a notice for the same on the ‘Rayani Air’ official Facebook site and his ‘Ravi Alagendrran’ Facebook account on July 9.
“What the company wants is for those making the claims to provide proof of purchase (of tickets). We can find out if there is an attempt to cheat because Rayani Air still has complete data on ticket purchases.”
He said Rayani Air will make the refunds from next month to those eligible.
Refund claims can be made by e-mailing to [email protected].
Rayani Air, the first airline to be fully syariah-compliant in Malaysia, “took off” in December 2015 but did not last even one year. Operating from KL International Airport, it had a fleet size of two planes and covered six destinations.