AI tech for faster tea servings

KUALA LUMPUR, 30 Oct 2022:

Chagee, the latest tea brand in Malaysia that originated from Yunnan China in November 2017, has deployed modern machinery and Artificial Intelligence (AI) for faster servings and reducing customer waiting times.

Its Chagee Express outlets feature the semi-automated production machine to assist staff to accelerate the typical drink-making process – minimising human error and maximising efficiency during the preparation process.

Focusing on to its commitment to ensuring a speedy service, Chagee Express stores will only be offering three of its main drink categories – fresh milk tea, premium pure tea and cold brew series.

Customers will otherwise need to be prepared to wait for other series of drinks that require more preparation time.

The speedy concept store will focus on operating in bustling locations with high foot traffic such as business parks, public transportation transits, and even certain shopping centres, said Malaysia CEO Jack Chong.

Having opened its latest Chagee Express outlet at The Sphere in Bangsar South, others planned include:

  • Intermark Mall, Kuala Lumpur
  • The Curve, Petaling Jaya
  • Main Place Mall, Subang Jaya
  • MyTOWN, Kuala Lumpur
  • Paradigm Mall, Petaling Jaya and
  • JB City Square, Johor Bahru.